Eff technology

After over 9 days of agrivating fruitless ipod ownership I'm almost at the end of my leash. I've attempted to return the thing to the grotesque department store it came from, denied. Telephoned said department store concierge service for technical support, denied. Transfered to apple help service and after 75 minutes of precious Luxie-time discovered that it is not the ipod's fault, but the fault of my parents' ancient computer. Said ipod works perfectly on laptop, however laptop contains 0 of my 3000-song + 10 movie library. My mother is entertaining guests in approx. 15 minutes and I'm still here, still unshowered, and still pissed off.